Privacy Policy

1.1 Information We CollectWe collect information to improve your experience and provide tailored services:

• Directly Provided Data: Name, email, phone number, and project-specific details submitted via contact forms, inquiries, or collaborations.
• Automatic Data Collection: Website usage analytics, IP addresses, cookies, and device/browser details.
• Accessibility Inputs: User preferences such as font size, screen reader compatibility, or high-contrast settings.

1.2 How We Use Your DataYour information is used to:

• Deliver our services, respond to inquiries, and fulfill requests.
• Improve website performance, accessibility, and usability.
• Send updates, newsletters, or marketing content (only with your explicit consent).
• Protect against unauthorized access, misuse, or technical issues.

1.3 How We Protect Your DataWe employ robust security measures:

• Data Encryption: Secure storage and transmission of personal data.
• Access Controls: Limited access is available only to authorized personnel.
• Routine Audits: Continuous monitoring for vulnerabilities and compliance.
• Data Minimization: Whenever feasible, we collect and store only the minimum personal information necessary for service delivery.
• Security Incident Reporting
  In the event of a data breach or security incident, Bytes & Mortar will promptly notify affected users and relevant authorities in accordance with applicable laws. We strive to contain and remediate any such incidents expeditiously, minimizing potential harm to users or clients.We do not sell, rent, or share your data with unauthorized third parties.

‍1.4 Third-Party Services and AI Tools

Our site or services may integrate third-party platforms (including AI models or analytics tools) that have their own privacy and security practices. While we make every effort to vet reputable vendors and use them responsibly, Bytes & Mortar disclaims liability for the data collection and usage practices of these external providers. We encourage you to review their individual privacy statements.Data Controller vs. Processor
Where Bytes & Mortar processes personal data on behalf of a Client, the Client acts as the “Data Controller,” determining the purposes and means of data processing. Bytes & Mortar serves as a “Data Processor” and processes data strictly in accordance with the Client’s instructions, subject to any applicable data protection laws.

2. Data Retention

‍

• Complete the purpose it was collected for.
• Meet legal or operational requirements.
• Once the retention period ends, we securely delete or anonymize your data.

3. Ethical AI Policy

3.1 Our Ethical AI Standards

We are dedicated to developing and deploying AI responsibly:

• Transparency: Communicating AI processes and outcomes to users.
• Fairness: Minimizing bias through regular audits of datasets and algorithms.
• Privacy-Focused Design: Ensuring data security and anonymity where applicable.
• Human Oversight: Combining AI with human judgment for reliable and ethical outcomes.
• Continuous Improvement: Refining AI tools to adapt to new standards and address emerging challenges.

3.2 Limitations and Disclaimers for AI Tools

• No Control Over Third-Party AI: Bytes & Mortar does not develop proprietary AI models or platforms. If third-party AI services produce errors, omissions, or biased outputs, Bytes & Mortar disclaims liability for those issues outside our direct control.
• Verification: We recommend that all parties using AI-augmented deliverables review and verify any outputs prior to making critical decisions, as AI technologies are evolving and may generate unpredictable or imperfect results.
• No On-Site AI Chatbots: We do not currently deploy AI chatbots or AI-driven services on our website. However, the web platforms or hosting providers we use may incorporate AI features (without our knowledge or direct control). Users should review any relevant third-party terms, as Bytes & Mortar disclaims liability for AI tools embedded or enabled by third-party platforms.
• Compliance with Regulations: We make commercially reasonable efforts to stay current with emerging AI laws and governance standards, but cannot guarantee perfect compliance in a rapidly changing legal environment. If regulatory changes affect service delivery, we will notify you as soon as practicable.

4. Accessibility Commitment

4.1 Creating an Inclusive Experience

Bytes & Mortar prioritizes accessibility across all digital platforms:

• Keyboard navigation and screen reader compatibility.
• Adjustable font sizes and high-contrast display options.
• Alt text for images and multimedia content.

We regularly assess and improve accessibility based on feedback and best practices.Need Help? If you encounter any barriers, contact us at ricardo@bytesandmortar.com

‍5. Cookies & Tracking

Cookies help us improve user experience and analyze site performance:

• Essential Cookies: Required for site functionality and security.
• Performance Cookies: Used to analyze site usage and improve content delivery.
• Preference Cookies: Store accessibility or user-specific preferences.

5.1 Third-Party AI or Analytics Scripts

_{Some cookies or scripts may leverage AI-based analytics to provide more accurate usage insights. By continuing to use our site, you agree to the collection and analysis of such data. For clarity on how these scripts function or store information, please refer to the relevant third-party privacy policies.You can manage cookies via your browser settings or our on-site cookie banner.6. Terms of Service6.1 Acceptance of TermsBy accessing or using the Bytes & Mortar website or services, you agree to abide by these Terms of Service. If you disagree with these terms, please refrain from using our website.6.2 User ResponsibilitiesYou agree to use our website and services lawfully and responsibly:}

• You will not misuse, reverse-engineer, or attempt to disrupt our services.
• You are responsible for providing accurate information when submitting forms or inquiries.

6.3 Permitted UseYou may access and use our website and services for personal, informational, or business purposes related to digital transformation, AI innovation, and customer-centric growth.
Unauthorized commercial use, duplication, or distribution of our content is strictly prohibited.6.4 Intellectual PropertyAll content, images, and intellectual property on our website, including AI-generated works, are the property of Bytes & Mortar or its licensors.
You may not copy, modify, or redistribute any content without written permission.Use of AI-Generated Content:
Any AI-generated content provided on or through our website is offered on an “as is” basis. Although Bytes & Mortar strives to ensure the accuracy and reliability of AI outputs, no guarantee is made regarding completeness, correctness, or fitness for a particular purpose. You understand that autonomous AI models can produce unexpected results, and you agree to hold Bytes & Mortar harmless for any reliance on AI-generated content, except where prohibited by law.6.5 Limitation of LiabilityBytes & Mortar provides content and services on an “as is” and “as available” basis. While we strive for accuracy, we do not guarantee that our services will be error-free or uninterrupted.

• No Liability for Third-Party Platforms: Where our services or site rely on external AI platforms or data providers, Bytes & Mortar disclaims liability for any failures or inaccuracies caused by these third parties.
• Scope of Damages: To the maximum extent permitted by law, Bytes & Mortar is not liable for any direct, indirect, or incidental damages arising from the use of our website or services.

6.6 Exclusions for Specialized Technologies

• Smart Contracts and NFTs: We do not offer specialized drafting or deployment of smart contracts or NFT-related technologies within our standard services. Such engagements require a separate contract explicitly defining scope, compliance obligations, and liability limitations.

6.7 Third-Party LinksOur website may include links to third-party platforms. We are not responsible for these external sites’ content, privacy practices, or security.6.8 Termination of UseWe reserve the right to terminate or restrict access to our website or services for any user who violates these terms.6.9 Updates to These TermsWe may update these Terms of Service as needed. Changes will take effect immediately upon posting on this page. Continued use of our website signifies your acceptance of any updates.7. TrademarksSome names, terms, symbols, and graphics on this website may be trademarks or brand names owned by their respective legal owners.
All rights to these trademarks and brand names are exclusively held by their owners.8. Contact UsWe’re here to answer questions or address concerns about privacy, accessibility, data use, or our terms of service.

1.1 Information We Collect

We collect information to improve your experience and provide tailored services: 

• Directly Provided Data: Name, email, phone number, and project-specific details submitted via contact forms, inquiries, or collaborations.
• Automatic Data Collection: Website usage analytics, IP addresses, cookies, and device/browser details.
• Accessibility Inputs: User preferences such as font size, screen reader compatibility, or high-contrast settings.

1.2 How We Use Your Data

‍Your information is used to:

• Deliver our services, respond to inquiries, and fulfill requests.
• Improve website performance, accessibility, and usability.
• Send updates, newsletters, or marketing content (only with your explicit consent).
• Protect against unauthorized access, misuse, or technical issues.

1.3 How We Protect Your Data

‍We employ robust security measures:

• Data Encryption: Secure storage and transmission of personal data.
• Access Controls: Limited access is available only to authorized personnel.
• Routine Audits: Continuous monitoring for vulnerabilities and compliance.
• Data Minimization: Whenever feasible, we collect and store only the minimum personal information necessary for service delivery.

Security Incident Reporting
In the event of a data breach or security incident, Bytes & Mortar will promptly notify affected users and relevant authorities in accordance with applicable laws. We strive to contain and remediate any such incidents expeditiously, minimizing potential harm to users or clients.We do not sell, rent, or share your data with unauthorized third parties.‍

1.4 Third-Party Services and AI Tools

‍Our site or services may integrate third-party platforms (including AI models or analytics tools) that have their own privacy and security practices. While we make every effort to vet reputable vendors and use them responsibly, Bytes & Mortar disclaims liability for the data collection and usage practices of these external providers. We encourage you to review their individual privacy statements.Data Controller vs. Processor
Where Bytes & Mortar processes personal data on behalf of a Client, the Client acts as the “Data Controller,” determining the purposes and means of data processing. Bytes & Mortar serves as a “Data Processor” and processes data strictly in accordance with the Client’s instructions, subject to any applicable data protection laws.

‍2. Data Retention

‍We retain your information only as long as necessary to:

• Complete the purpose it was collected for.
• Meet legal or operational requirements.

Once the retention period ends, we securely delete or anonymize your data.

‍3. Ethical AI Policy

3.1 Our Ethical AI Standards

‍We are dedicated to developing and deploying AI responsibly:

• Transparency: Communicating AI processes and outcomes to users.
• Fairness: Minimizing bias through regular audits of datasets and algorithms.
• Privacy-Focused Design: Ensuring data security and anonymity where applicable.
• Human Oversight: Combining AI with human judgment for reliable and ethical outcomes.
• Continuous Improvement: Refining AI tools to adapt to new standards and address emerging challenges.

3.2 Limitations and Disclaimers for AI Tools

• No Control Over Third-Party AI: Bytes & Mortar does not develop proprietary AI models or platforms. If third-party AI services produce errors, omissions, or biased outputs, Bytes & Mortar disclaims liability for those issues outside our direct control.
• Verification: We recommend that all parties using AI-augmented deliverables review and verify any outputs prior to making critical decisions, as AI technologies are evolving and may generate unpredictable or imperfect results.
• No On-Site AI Chatbots: We do not currently deploy AI chatbots or AI-driven services on our website. However, the web platforms or hosting providers we use may incorporate AI features (without our knowledge or direct control). Users should review any relevant third-party terms, as Bytes & Mortar disclaims liability for AI tools embedded or enabled by third-party platforms.
• Compliance with Regulations: We make commercially reasonable efforts to stay current with emerging AI laws and governance standards, but cannot guarantee perfect compliance in a rapidly changing legal environment. If regulatory changes affect service delivery, we will notify you as soon as practicable.

4. Accessibility Commitment

4.1 Creating an Inclusive Experience

‍Bytes & Mortar prioritizes accessibility across all digital platforms:

• Keyboard navigation and screen reader compatibility.
• Adjustable font sizes and high-contrast display options.
• Alt text for images and multimedia content.

We regularly assess and improve accessibility based on feedback and best practices.Need Help? If you encounter any barriers, contact us at ricardo@bytesandmortar.com5. Cookies & TrackingCookies help us improve user experience and analyze site performance:

• Essential Cookies: Required for site functionality and security.
• Performance Cookies: Used to analyze site usage and improve content delivery.
• Preference Cookies: Store accessibility or user-specific preferences.

5.1 Third-Party AI or Analytics Scripts

‍Some cookies or scripts may leverage AI-based analytics to provide more accurate usage insights. By continuing to use our site, you agree to the collection and analysis of such data. For clarity on how these scripts function or store information, please refer to the relevant third-party privacy policies.You can manage cookies via your browser settings or our on-site cookie banner.6. Terms of Service6.1 Acceptance of TermsBy accessing or using the Bytes & Mortar website or services, you agree to abide by these Terms of Service. If you disagree with these terms, please refrain from using our website.6.2 User ResponsibilitiesYou agree to use our website and services lawfully and responsibly:

• You will not misuse, reverse-engineer, or attempt to disrupt our services.
• You are responsible for providing accurate information when submitting forms or inquiries.

6.3 Permitted Use

‍You may access and use our website and services for personal, informational, or business purposes related to digital transformation, AI innovation, and customer-centric growth.
Unauthorized commercial use, duplication, or distribution of our content is strictly prohibited.6.4 Intellectual PropertyAll content, images, and intellectual property on our website, including AI-generated works, are the property of Bytes & Mortar or its licensors.
You may not copy, modify, or redistribute any content without written permission.Use of AI-Generated Content:
Any AI-generated content provided on or through our website is offered on an “as is” basis. Although Bytes & Mortar strives to ensure the accuracy and reliability of AI outputs, no guarantee is made regarding completeness, correctness, or fitness for a particular purpose. You understand that autonomous AI models can produce unexpected results, and you agree to hold Bytes & Mortar harmless for any reliance on AI-generated content, except where prohibited by law.6.5 Limitation of LiabilityBytes & Mortar provides content and services on an “as is” and “as available” basis. While we strive for accuracy, we do not guarantee that our services will be error-free or uninterrupted.

• No Liability for Third-Party Platforms: Where our services or site rely on external AI platforms or data providers, Bytes & Mortar disclaims liability for any failures or inaccuracies caused by these third parties.
• Scope of Damages: To the maximum extent permitted by law, Bytes & Mortar is not liable for any direct, indirect, or incidental damages arising from the use of our website or services.

6.6 Exclusions for Specialized Technologies

• Smart Contracts and NFTs: We do not offer specialized drafting or deployment of smart contracts or NFT-related technologies within our standard services. Such engagements require a separate contract explicitly defining scope, compliance obligations, and liability limitations.

6.7 Third-Party Links

‍Our website may include links to third-party platforms. We are not responsible for these external sites’ content, privacy practices, or security.6.8 Termination of UseWe reserve the right to terminate or restrict access to our website or services for any user who violates these terms.

‍6.9 Updates to These Terms

‍We may update these Terms of Service as needed. Changes will take effect immediately upon posting on this page. Continued use of our website signifies your acceptance of any updates.

‍7. Trademarks

‍Some names, terms, symbols, and graphics on this website may be trademarks or brand names owned by their respective legal owners.
All rights to these trademarks and brand names are exclusively held by their owners.

‍8‍. Contact Us

‍We’re here to answer questions or address concerns about privacy, accessibility, data use, or our terms of service.

• General Inquiries: ricardo@bytesandmortar.com

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